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The mobile site selection contains the most popular video slots and other casino games. All players need to do is find their favourite games to play, end enjoy them on the go.
In case of having any kind of issues regarding their accounts or gameplay, players at Jokerino Casino can get answers to their questions from the customer support staff.
If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider.
In these cases, casino has its hands tied. I will leave this complaint opened for a month and kindly ask you to keep us updated.
Thank you very much for your understanding. Have you received your funds? We are extending the timer by 7 days. Please, be aware that in case you fail to update the status of your complaint in the given time frame, we will reject it.
Looking forward to hearing from you. Thank you very much for your reply. This means that all sorts of devices are supported regardless of the underlying operating system Windows, iOS, and Android.
Thanks to its simple design, Jokerino works very well on phones with quick loading times and no glitches. The range of games on offer on the mobile version is virtually identical to that available on the desktop site and players can also use the mobile casino to make deposits, request withdrawals, contact support, and more.
Jokerino Casino welcomes new players with a nice bonus package covering several of their initial deposits. The bonus package provides a solid balance boost and it's geared towards casual players and those looking for some higher stakes action alike.
There are other interesting promotions happening on the site all the time. Players should keep an eye out for new offers by regularly visiting the casino and making sure they receive the correspondence from the operator as this is the best way not to miss out on a nice bonus or other type of a promotion.
As mentioned already, Jokerino Casino is licensed by the Government of Curacao, promising a safe and secure gaming environment for all players, regardless of what country they come from and what games they're looking to play.
The operator also features a variety of responsible gambling tools designed to help players keep control over their gaming habits and not spend more than they can afford to.
Of course, all the sensitive information and communication between the site and the players is protected by a high-level encryption for an extra layer of safety.
Jokerino Casino offers around-the-clock support for its players. To get in touch with one of the support agents, players can use the live chat feature on the site as well as the dedicated support email address.
For this reason, the fair play bonus system has been created. Players have control over their money at every step and can decide when to cash out, even if the wagering requirements for the bonus have not yet been met.
Your deposit can only be made with your payment card, or PayPal, as this action does not allow deposits via Skrill or Neteller.
When you register at Jokerino Casino and make a real money deposit, you can accept the lucrative casino welcome bonus. The casino uses a fair play bonus system.
In this system, the bet is calculated using a mixed-wagering calculation. The mixed bet amount is calculated by the cash or bonus balance split at the time of the bet.
Wagering requirements for Jokerino are 50x to process the bonus winnings. We are continuously monitoring this online casino and if Jokerino comes up with any special offer, the same will be updated over here.
As a regular Jokerino player, you can automatically participate in the casino's remarkable rewards system from the moment you make your first bet.
You can earn loyalty reward or comp points by working through the 5 Loyalty Levels. Starting at the Bronze level, you will receive more and more rewards as you move up towards Silver, Gold, Platinum , and finally to the prestigious Diamond level.
As a VIP member, players will be eligible for more bonuses, weekly cashback rewards and exclusive free spins.
No reaction, passive regulator. The player from Poland is struggling to receive help from the casino support regarding his delayed withdrawal.
Insufficient evidence from casino. Player's winnings got voided as he was accused of bonus abuse. The player complained about his winnings being voided.
The casino accused him of bonus abuse and said he had acquired his winnings in a tricky way. The player refused such accusations, however, the casino failed to provide proofs in the time and this complaint was ruled out as unresolved.
No further updates since then. Read more on: askgamblers. Player is experiencing technical difficulties while playing casino games.
Delayed payment, status unknown. Black points: for this casino. Extremely delayed withdrawal process.
The player from Finland made a withdrawal request. No confirmation of pending withdrawal was received but when the player tried to make a new withdrawal request a message popped out saying there had already been a request made.
Later on, the player contacted the casino and inquired about the progress of their withdrawal but no one ever answered them.
The deposit was made via bitcoin but the withdrawal was supposed to be made via bank transfer, however, the casino had never asked for the player's banking details.
There were no more updates since then. No information about withdrawal request for more than 10 days.
The player complained that he didn't have any information about the status of his withdrawal request for more than 10 days and the casino was not answering.
No more updates since then. Payment delayed for 3 weeks. The player complained that he had made a withdrawal request 3 weeks ago but despite that the casino kept saying he would receive payment soon, the player still hadn't received anything and the casino stopped responding.
Black points: 56 for this casino. Ignored withdrawal request. The player made a withdrawal request of his winnings and sent over the verification documents but two weeks later the casino still hasn't replied or informed him about the withdrawal status.
The casino was unresponsive and there are no more updates since then. Black points: 50 for this casino. Slow withdrawal processing and lack of communication.
The player made a withdrawal request but the casino was not responding to his emails. He had sent over the verification documents more than two weeks earlier but he got no reaction to it either.
He found the situation strange. Payment delayed for two months. The player complained he had made a withdrawal request on January 20th but despite the casino's promise of an upcoming payment, more than two weeks later the player still hasn't received anything.
Since the player stopped communicating we don't know what was the outcome of this case. Show 4 similiar complaints with black points in total for this casino.
The player from Denmark has completed wagering requirements and requested a withdrawal. Unfortunately, even after sending all the required documents for the verification, the withdrawal has been pending for almost two weeks.
The player from Germany is experiencing difficulties withdrawing her winnings. The player from Finland is experiencing difficulties withdrawing his winnings.
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